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Odoo support

Ongoing support to continually optimize your use of Odoo

🤝 The support that makes the difference

Our support does not stop at commissioning: we remain by your side to evolve your system according to your new needs. Whether it is to resolve difficulties encountered, add new features or optimize your existing processes, our responsive support guarantees you a serene and efficient use of your ERP over the long term.

Because your company is evolving, your ERP must adapt. Our personalized support allows you to constantly take advantage of the latest Odoo innovations while maintaining your business specificities.

🎯 Our support formulas

🚀 Reactive support

For a quick resolution of your daily issues

-Dedicated telephone hotline (9am-6pm)
-Support by email with response within 4h
-Remote access for quick diagnosis
-Resolution of malfunctions and bugs
-Daily use tips

Ideal for: SME wishing local support

🎯 continuous optimization

To maximize your Odoo ROI

-Periodic audit of your use
-Personalized improvement recommendations
-Ongoing training for new users
-Advanced business dashboards
-Strategic support in your projects

Ideal for: Mature organizations seeking operational excellence

🛠️ Areas of intervention

Continuing Education

Continuous skills development

New employees: Quick start
New features: Training on developments
Advanced Users: Technical Deeper
Administrators: Autonomous system management
Refresher sessions: Periodic refresher

Strategic Advice

Alignment with your business objectives

-Scalable roadmap: Planning improvements
-Sectoral benchmarks: Comparison of good practices
-ROI and KPI: Measurement of performance
-Transversal projects: Support for transformations
-Technology watch: Information on innovations

Planned support

-Regular follow-up appointments (monthly/quarterly)
-Performance reviews and recommendations
-Concerted evolution planning
-Scheduled team training
-Periodic audits of use

Emergency interventions

-On-call : for critical malfunctions
-Quick intervention within 2 hours for emergencies
-Immediate remote diagnosis
-Business continuity plan activated
-Transparent communication on incidents


💡 The benefits of our support

Serenity of use

-Quick resolution of issues
-Expert support easily accessible
-Daily peace of mind

Skill improvement

-Teams trained in evolutions
-Gradual autonomy of the users
-Internal expertise developed
-New working methods acquired
-Strengthened digital culture

Controlled scalability

-Growth accompanied technically
-Anticipated new needs
-Easily integrated business changes
-Continuous innovation
-Competitiveness preserved


Choose your support package

Don’t let technical difficulties hinder your growth. Our expert support guarantees you an optimal use of Odoo, today and tomorrow.

 Essentiel Accompaniment
Forfait Négociable / mois

Perfect for : 5 à 10 users 

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  •  Telephone and email support
  •  Resolution of functional malfunctions
  •  Advice for use

Assured service quality.
Evolutionary Support
 Forfait Négociable / mois

Perfect for : 15 à 50 users 

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  •  All the Essential package +
  •  Continuing education (4 hours/month)
  •  Specific functional integration related to the business process of the entity
  •  Quarterly audit + corrections of processing errors detected within the Odoo solution.
Assured service quality.
 Premium Support
Forfait Négociable / mois

Perfect for : 50 + users 

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  •  All the Evolutionary support
  •  Strategic support
  •  Unlimited customization
  •  Continuous 24/7 support
Assured service quality.

Ready to start your Odoo ERP integration project ?

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